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Rossendale’s best and worst GP’s revealed in GP Patient Survey

The best and worst GP surgeries in Rossendale, according to a patient survey, have been revealed.

There are eight GP surgeries in Rossendale under the East Lancashire CCG, with Waterfoot Medical Practice on Cowpe Road being rated as the best GP in the borough after 93 per cent of patients who completed the GP Patient Survey rated their overall experience with the practice as good.

The next best rated surgery on the list is Irwell Medical Practice, where 91 per cent of the 126 people who returned their survey agreeing that their overall experience with the GP practice was good.

The worst GP in Rossendale, according to patients, is Fairmore Medical Practice in Rossendale Primary Care Health Centre, where 71 per cent of the 109 people who returned their survey agreeing that their overall experience of the GP was good.

At Irwell Medical Practice, 86 per cent of respondents agree that it is easy to get through to the practice by phone while at Whitworth Medical Centre, just 37 per cent of people who responded to the survey said they find it easy to call their doctors.

79 per cent of patients from Waterfoot Medical Practice say that they have had enough support from local services or organisations in the last 12 months to help manage any long-term conditions, while at the St James’ Medical Centre, 69 percent of patients agree with this statement.

The GP Patient Survey (GPPS), which is administered by Ipsos MORI, is an England-wide survey, providing practice-level data about patients’ experiences of their GP practices.

In NHS East Lancashire CCG, 18,459 questionnaires were sent out, and 5,836, or 32 percent, were returned completed.

Percentage of patients who rated the surgery overall as ‘good’:

1.Waterfoot Medical Practice, Waterfoot Health Centre, Cowpe Road, Waterfoot, Rossendale, BB4 7DN – 93 per cent

2.Irwell Medical Practice, Irwell Mill, Rochdale Rd, Bacup, OL13 9NR – 91 per cent

3.Dr Moujaes, The Surgery, 7-9 Manchester Road, Haslingden,Rossendale, BB4 5SL – 90 per cent

4.Whitworth Medical Centre, The Medical Centre, Market Street, Whitworth, OL12 8QS – 82 per cent

= ILEX View Medical Practice, Rossendale Prim Health C C, 161 Bacup Rd, Rawtenstall, Rossendale, BB4 7PL – 82 per cent

6.Dr THM Mackenzie and Partners – Haslingden Health Centre, Manchester Rd, Haslingden, Rossendale, BB4 5SL – 81 per cent

7.St James’ Medical Centre – St James Medical Centre, Burnley Rd, Rawtenstall, Rossendale, BB4 8HH – 80 per cent

8.Rossendale Valley Medical Practice – Haslingden Health Centre, Manchester Road, Haslingden, BB4 5SL – 76 per cent

9.Fairmore Medical Practice, Rossendale Primary Health Care Centre, 161 Bacup Rd, Rawtenstall, Rossendale, BB4 7PL – 71 per cent

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